Frequently Asked Questions

What is a merchant account?

A merchant account gives your business the ability to accept credit and debit cards as payment in person, over the telephone, by mail order or over the Internet.

Why would I want to accept credit/debit cards?

National statistics indicate that a merchant that accepts credit cards will see a 29% increase in sales volume.

How do I establish a merchant account?

It's easy to establish a merchant account with Merchant Payment Services. You can begin the process by clicking here or by dialing 800-454-3158.

What cards will I be able to accept?

You will be able to accept Visa, Mastercard, Discover, American Express and Diners Club/Carte Blanche.

What about Checks?

We have programs that will give you the ability to accept checks in a retail environment, over the phone or online.

What is a discount rate?

The discount rate is a small percentage of your gross sales.

What is a transaction fee?

A transaction fee is the fee you pay every time a transaction is processed.

Will I be able to process credit cards on my website?

Yes, Merchant Payment Services offers a wide variety of processing options including web sales.

How do I get my money from my transactions?

Funds are directly deposited into a checking or savings account of your choice, within 48 business hours.

What happens if the machine runs out of paper and the customer does not get their receipt?

The machine stores the unprinted receipt information. The store merchant merely replaces the paper roll and hits “reprint receipt”. It’s that easy.

Once I sign up, how long before I can expect my equipment?

In most cases, equipment is shipped within 24 to 48 hours via UPS Ground.

Frequently Asked Questions
 


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